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Our first workshops will be in June and July, with dates from September onwards to be confirmed. In addition to acquiring new skills, on each day you will have the opportunity to gain insight from practising and sharing experience with others as well as identifying performance improvement actions to implement following the workshop.
8 July - Management Essentials
As a result of participating in Management Essentials you will:
- Be able to identify opportunities to improve the performance of your people
- Know how to develop more self-directed team members
- Learn how to apply a simple and effective management process
- Understand how to coach your people to improve their own performance
You should attend this workshop if you are a new, prospective or experienced manager with little or no formal training.
10 July - Creating Perfect Presentations
After this workshop you will:
- Know how to get ready to create perfect presentations
- Understand how to structure logical presentations
- Be able to identify the most effective charts
You should attend this workshop if you are new to preparing group presentations or would like to learn some useful techniques to enhance the quality of your presentations.
16 July - Effective Objective Setting
As a result of taking part in Effective Objective Setting you will:
- Recognise the value of setting effective objectives
- Be able to set SMART Objectives
- Understand the benefits of setting output driven objectives
- Be able to easily identify what you have achieved at work
You should attend this workshop if you are interested in improving the quality, and therefore output, of your objectives.
Coming in the Autumn:
Sales Essentials
As a result of participating in Sales Essentials you will:
- Recognise the power of consultative selling
- Understand how to prepare thoroughly for productive sales calls
- Know how to identify customer needs
- Understand how to help customers recognise opportunities to solve their problems and grow their business
- Know how to handle customer concerns
- Have learned to use a simple and powerful consultative selling process
You should attend this workshop if you are a new, prospective and experienced salesperson with little or no formal training.
Retail Sales Essentials
As a result of participating in Retail Sales Essentials you will:
- Understand what makes people buy
- Have learned ways to influence shopper behaviour
- Know how to provide outstanding customer service
- Have identified ways to develop successful sales people
- Be able to identify what you can do to increase retail sales
You should attend this workshop if you are a new, prospective or experienced retail salesperson or manager with little or no formal training.
Presenting with Impact
As a result of participating in Presenting with Impact you will:
- Know how to deliver fluid and impactful presentations
- Understand how to capture and retain the attention of your audience
- Recognise the power of your voice and body language when making presentations
- Have the confidence to interact with your audience
You should attend this workshop if you are new to making group presentations or would like to ‘inject new life' into your presentation delivery. |
